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FREQUENTLY ASKED QUESTIONS

How often do I have to get a contact lens eye examination?


You must renew your contact lens prescription annually.




Does the exam for eyeglasses include a contact lens prescription?


No, the eye examination for eyeglasses only includes the eyeglasses prescription




Can I bring an outside doctor's prescription?


In most situations, yes. You may bring an outside doctor's prescription, and we can have the glasses made for you. You will be asked to sign a waiver in these situations.




Do you accept walk-in appointments?


We do not accept walk-in appointments but please call as at times we may be able accommodate you.




How much is a contact lens eye examination?


The contact lens eye examination is $100.




Does it matter where I get my glasses?


Your doctor’s prescription is just one part of how well you see through your glasses. The quality of the lenses used and the fit of the frames can greatly influence your clarity of vision and comfort with your glasses. A skilled optician can help you choose the best materials for your budget and make sure your glasses are made properly.




What options are available when purchasing frames and lenses?


Patients have more choices than ever before when it comes to choosing prescription eyewear. We provide a wide range of eyewear products from value-based to luxury. What's more is insurance and managed vision care benefits often cover some or all of the cost of glasses and/or contact lenses. No matter your price point, style preference, or eye health needs, you can find the right eyewear for you.




What is the difference between reading glasses and prescription glasses?


Reading glasses and sun reading glasses – also called readers – are ready-to-wear glasses with a lens power, magnification or strength, typically ranging from +1 to +4, to aid with up-close reading. They are a great option for those who don't mind slipping on a different pair of glasses for up-close viewing, or those who only require one prescription. Similarly, readers for outdoor use are available, offering protection against the sun's harmful UV rays. Both are available "over-the-counter" without a prescription or Rx from your eyecare provider. On the contrary, prescription glasses are only available with an individualized lens prescription or Rx. No matter the state of your eye health, make sure to visit your eyecare provider to ensure you're getting the right eyewear for your unique eyecare needs.




It is my first eye examination with your office. What do I need to bring?


  • A form of identification
  • Medical insurance card
  • List of your medications including supplements
  • Current or old glasses
  • Current contact lens packages (even empty ones) or previous contact lens prescription
  • Name of your contact lens solution
  • Filled out patient forms (found here)




Soft Contact Lens I & R and Care


Here are some helpful vidoes to prepare you for a I & R visit. Insertion: https://www.youtube.com/watch?v=wlPyYkq3LnY Removal: https://www.youtube.com/watch?v=kq2WRc99on4 Cleaning: https://www.youtube.com/watch?v=QspSu-Eligo




Contact Lens Return/Exchange Policy


  • Boxes must be in original condition

  • Unopened
  • Unmarked (indicators for left/right)
  • Undamaged
  • Unexpired
  • Lenses packaged in vials must be returned in the original vial
  • 12 month return policy from date of purchase
  • Some contact lenses are custom made and therefore not eligible for return or exchange
  • If we are not doing an exchange any payment by insurance on the returned boxes must be returned to that insurance company